Burnout among Malaysian workers has reached unprecedented levels, with 67% of the workforce reporting burnout in 2024, up from 58% in 2022, according to the 2024 Wellness at Work Report by Employment Hero.
Millennials are the hardest hit, with 69% experiencing burnout, followed closely by their Gen Z colleagues at 64%.
This concerning trend highlights the growing need for employers to prioritize mental health support and flexible working arrangements.
The report, which surveyed 1,015 Malaysian employees, also revealed that poor work-life balance is the biggest contributor to burnout, with 55% of respondents rating their work-life balance as poor or average.
However, remote work appears to be a crucial factor in alleviating this issue.
Among fully remote employees, 58% reported that their work-life balance was above average, compared to 44% of hybrid workers and just 42% of those working entirely in-office.
“The findings of our 2024 Wellness at Work Report clearly show that it’s time for employers to embrace remote working and flexible arrangements more fully,” said Ben Thompson, CEO and co-founder of Employment Hero.
“The recent amendments to the Employment Act 1955 in Malaysia now regulate flexible work arrangements, which is a positive step forward. By offering remote work and flexibility, employers can help their teams achieve a better work-life balance, reduce burnout, and improve overall job satisfaction.”
Financial stress is another significant factor contributing to the rising burnout rates, with only 53% of employees feeling on track with their financial goals.
Nearly half of the respondents (49%) believe their workplaces are not doing enough to support them amid the increasing cost of living.
This financial strain is further exacerbating the pressure on Malaysian workers, making the need for workplace support and flexible arrangements more critical than ever.
Roopy Dhaliwal, Head of People Experience at Volvo Car Manufacturing Malaysia, emphasized the importance of addressing burnout, particularly among younger employees.
“Flexible work arrangements are crucial, especially for working parents and younger employees balancing academic commitments,” she said.
“Incorporating stress management workshops and support groups can significantly reduce stress. Ultimately, flexible work policies are essential for creating a work environment where all employees can perform at their best while maintaining their wellbeing and work-life balance.”
Despite the rise in burnout, there are signs that some employers are beginning to recognize the importance of supporting their employees’ wellbeing.
Over half of the respondents (52%) rated their employer’s commitment to improving overall health and wellbeing as above average, and 77% reported being satisfied with their relationship with their manager.
This suggests that further adoption of flexible working options could not only enhance employee well-being but also serve as a key factor in retaining and attracting talent in Malaysia’s competitive job market.
As the demand for remote and hybrid working continues to grow, with 88% of knowledge workers expressing a desire to work remotely at least one day per week, it is clear that flexibility is not just a perk but a necessity.
“Supporting our employees’ wellbeing not only helps them but also contributes to a more productive and motivated workforce,” Thompson added.
“Employers who fail to adapt to this new reality risk losing their best talent to those who do.”
